Dropbox Plus

Likely to work

cloud

Save$29/yr

Regular price

$11.99/mo billed annually ($143.88/yr)

Discount you can get

~20% off your annual renewal (approximately $115/yr instead of $143.88/yr), offered as a one-time loyalty discount when you reach the final cancellation confirmation screen and select 'too expensive' as your reason

How to unlock this discount

Click your avatar/profile icon in the top-right corner and select 'Settings'.

Go to the 'Plan' tab (also labeled 'Billing' on some account pages).

Click 'Cancel plan' or 'Downgrade to Basic'.

You will be shown a summary of features you will lose — click 'Continue to cancel' (or the equivalent 'Next' button).

On the survey screen, select 'It's too expensive' as your cancellation reason. This is the trigger for the retention offer.

Dropbox will present a discounted renewal offer (typically ~20% off your next billing cycle). Accept this offer to lock in the discount and keep your Plus plan.

Insider Tips

Select 'It's too expensive' as your cancellation reason — this is the most reliable trigger for a price-based retention offer

If the first offer is modest (e.g

a free month or 10% off), you can decline it and continue toward the next confirmation screen; some users report a second, better offer appearing

Do not complete the final cancellation confirmation

Sources

Pricing sourced from Cloudwards Dropbox pricing guide (2026), dropbox.com/plans, and dropbox.com/buy. Retention offer details drawn from Reddit r/Dropbox community threads and personal finance forums (2025–2026) discussing cancellation-flow discounts. The Dropbox Forum FAQ (dropboxforum.com) and Dropbox Help cancellation page (help.dropbox.com) confirm the multi-step cancellation flow with a reason-selection screen. Confidence is medium because while multiple community posts corroborate the ~20% retention offer, Dropbox does not publicly document it and the exact percentage can vary by account tenure and region. A March 2026 ad-hoc-news.de article notes Dropbox's poor retention handling for region-switching users, suggesting retention offers may be inconsistently applied.